Terms & Conditions

Welcome to our website – www.ponsonbysoundhire.co.nz. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ponsonby Sound Hire relationship with you in relation to this website.The term ‘Ponsonby Sound Hire’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice including pricing.  All quotes provided by Ponsonby Sound Hire, whether written or verbal, remain valid for a length of one week unless specified otherwise.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Ponsonby Sound Hire prior written consent.

  • We work hard to keep Ponsonby Sound Hire  website current and accurate as possible. There maybe some instances due to our own error or matters out of our control may cause errors to occur.including grammatical mistakes, or inaccuracies that may be related to product description, pricing and availability. We reserve the right to correct any errors, inaccuracies and to change or update any information at any time without prior notice.

  • We strive to make sure that all popular products listed on our website are in stock however due to the range of products we have available and depending on our suppliers have stock on hand we unfortunately can’t keep them all in stock. In the case that a product is not available or we are unable to fulfil your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder at an agreed new delivery date or a full refund.

  • When you use the Ponsonby Sound Hire website or send us  e-mails, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • When setting up and using your membership account on this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Ponsonby Sound Hire and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

  • Visitors are allowed to post reviews, comments or other content such as suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “:spam.”: You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ponsonby Sound Hire reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Refund Policy:
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.